ShipInsure Package Protection - Alpacas of Montana

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Customer Reviews

Based on 268 reviews
75%
(201)
6%
(17)
6%
(15)
3%
(7)
10%
(28)
C
Charles Kearney

Didn’t want it, didn’t need it had a hell of a time removing it, another reason to not order from you again

J
John Boston
Mixed

Everything about this is awesome. The big problem is that I can barely get the sweater over my head. It is also too tight around my neck. Way too tight. I do not understand why it is made this way. The hoodie will have to go back.

On no! I am so sorry to hear that the sweater is not a good fit for you. Please initiate your return using our Return Portal: https://alpacasofmontana.loopreturns.com

Cheers!

Sarah

A
Ashley Tant

ShipInsure Package Protection

G
Gram
Neutral

It was added to the cost of the item through NO choice of my own. Package arrived safely. Amen.

Thank you for your feedback. Shipping insurance and Return labels are always optional for either or both. By default they pop up so customers know it is an option. However, both can be removed by clicking the X in the upper right corner when checking out, just like you would remove an item from your cart. Many people do not want or need the insurance and remove these options. But, we offer it because once it is sent to the carriers, we do not have any control if the package is lost, damaged or stolen.

N
Nora Snyder
Have not received my item yet.

I love their products, but shipping lately is awful. I haven't received it and Christmas is only 4 days away.

ShipInsure Package Protection

Title

Customer Reviews

Based on 268 reviews
75%
(201)
6%
(17)
6%
(15)
3%
(7)
10%
(28)
C
Charles Kearney

Didn’t want it, didn’t need it had a hell of a time removing it, another reason to not order from you again

J
John Boston
Mixed

Everything about this is awesome. The big problem is that I can barely get the sweater over my head. It is also too tight around my neck. Way too tight. I do not understand why it is made this way. The hoodie will have to go back.

On no! I am so sorry to hear that the sweater is not a good fit for you. Please initiate your return using our Return Portal: https://alpacasofmontana.loopreturns.com

Cheers!

Sarah

A
Ashley Tant

ShipInsure Package Protection

G
Gram
Neutral

It was added to the cost of the item through NO choice of my own. Package arrived safely. Amen.

Thank you for your feedback. Shipping insurance and Return labels are always optional for either or both. By default they pop up so customers know it is an option. However, both can be removed by clicking the X in the upper right corner when checking out, just like you would remove an item from your cart. Many people do not want or need the insurance and remove these options. But, we offer it because once it is sent to the carriers, we do not have any control if the package is lost, damaged or stolen.

N
Nora Snyder
Have not received my item yet.

I love their products, but shipping lately is awful. I haven't received it and Christmas is only 4 days away.

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