Jordana - We do not charge a restock fee - never have, never will after 20 years - and you should never have to pay for the return if you purchased the Returns Label when checking out. But I do not see that your purchased that option. Rather, you paid for shipping insurance to you - for damage, theft or loss. In that case, yes, you would need to pay to return the item(s). For a prepaid label, the cost is $1.98 from anywhere in the U.S.

Thank you for your feedback. Shipping insurance and Return labels are always optional for either or both - never required. By default they pop up so customers know it is an option. However, both can be removed by clicking the X in the upper right corner when checking out, just like you would remove an item from your cart. Many people do not want or need the insurance and remove these options. But, we offer it because once it is sent to the carriers, we do not have any control if the package is lost, damaged or stolen.