Shipping Info & Returns
If needed, how do I Return or Exchange Items?
Option #2 (requires paying for shipping)
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Alpacas of Montana, Inc. is not responsible for items damaged or lost in transit. If you are returning an item because it was received damaged, defective or not the correct item purchased, Alpacas of Montana, Inc. will reimburse the return shipping charges.
We pride ourselves on shipping almost every order within 24 hours unless it needs to be custom made just for you or the item is on pre-order. Orders within the U.S. receive tracking numbers via USPS, UPS and FedEx so you know exactly when you will receive your order.
United States Shipping Rates:
USPS
| Standard Priority ($0 - $99.99) | $ 6.00 USD |
| Standard Priority ($100 and up) |
Free Shipping |
| Priority 3-Day |
$14.95 USD |
| 2nd Day Express |
$41.50 USD |
FedEx
| Economy | $ 20.00 USD |
| 2-Day Express ($0.00–$48.99) | $31.50 USD |
| 2-Day Express ($49.00 and up) | $41.50 USD |
UPS
| Ground | $ 15.50 USD |
| 2-Day Express |
$41.50 USD |
International Shipping Rates
| Orders up to $149.99 USD | $ 35.00 USD |
| $150.00 USD and up | $ 50.00 USD |
*All customs fees will be the responsibility of the buyers