What is Free Returns Insurance? - Alpacas of Montana

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What is Free Returns Insurance?

Free returns insurance is an optional service that allows customers to secure a hassle-free return experience for a small upfront fee. At Alpacas of Montana, we've partnered with Loop and Offset to offer this convenient feature for just $1.98 on eligible orders. By opting into this service, customers can enjoy the peace of mind that comes with knowing they won’t have to worry about additional return handling or shipping fees if they need to send an item back.

How Does It Work?

When placing an order, customers can choose to add free returns insurance for $1.98. Here’s how it benefits you:

  • Covers Return Costs: If you decide to return an item, the return shipping fees are fully covered, so there’s no extra cost to you. This can save you from potentially high return shipping expenses.
  • Maximize Your Return: By unlocking free returns, you avoid paying additional fees to return an item, making the process easier and more economical.
  • Optional Service: If you choose not to add the insurance, you can still return items, but you will be responsible for the cost of the return shipping label.

Are There Any Exceptions?

While free returns insurance applies to most purchases, some store policies may exclude certain items, such as final sale products, from being eligible for this service. It’s always a good idea to review our return policy for specific exclusions before making a purchase.

Why Choose Free Returns Insurance?

Free returns insurance offers a worry-free way to shop online, knowing that if an item isn’t the right fit, you can return it without incurring extra costs. It’s especially useful for apparel purchases, where sizing can be tricky, or for gifts, ensuring the recipient can easily return or exchange if needed.

Adding this small fee at checkout can provide big savings and convenience down the road, helping you shop with confidence.

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