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No sales tax as we're a family-owned Montana based company!
Ordered a month ago and wrote email to this company to inquire where my package is. They have not responded or reached out at all. I thoroughly regret purchasing from this company, I advise you to use a more trusted company.
James, When checking out, you entered the PICKUP code so that you removed the shipping costs to pick it up at our store. We notified you at that time your order was ready for pick up. We would be happy to ship you your order and I can invoice you separately for the shipping costs which is six dollars.
Please let me know if you’d still like to cancel your order or receive your product via mail.
The dryer balls are very small compared to those I bought a few years ago from Alpacas of Montana. The larger balls were excellent and lasted a long time. These are smaller and cost more.
The gray dryer balls in our last set did condense more than the white colored dryer balls. However, the same amount of fleece - 3 oz. - Is used in each ball, so the weight is the same. True, our dryer balls are more expensive, as ours are made with 100% alpaca fleece (no fillers or ping pong ball) and we pay our employees strong living wages. Thus, the costs are more expensive.
I followed instructions on how to use dryer balls for the first time. Still, found hair on dark colored clothes for a few times. But overall is lessening now. Was worth the purchase.
Higher quality than anything else out there!
Super fast/easy ordering and delivery....But, I am not convinced that the alpaca balls cut down drying time. For sure they do not prevent static, as all my nylon/rayon clothes came out totally sealed together with static electricity. I am surprised that I didn't electrocute myself pulling them apart. I used lavender essential oil, and it makes the clothes smell good..that was a plus.
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